Monday, June 22, 2009

Historical Amnesia and libraries

Beverly Gage’s appearance at our recent Evening with an Author event gives me ample grounds for spending just a moment on the topic of historical amnesia, and the importance of libraries in fostering public literacy and memory.
Her book, The Day Wall Street Exploded, a Story of America in Its First Age of Terror is a study of the Wall Street bombing of Sept. 16, 1920. The bombing, allegedly the act of anarchists, killed 38 people and maimed hundreds more. It was the worst terrorist bombing in the United States until the Oklahoma City attack in 1995, the worst in New York until the 9/11 attack on the World Trade Center. This image of terrorist acts describes an America that may seem quite alien to us, or at least more volatile, reflecting more dissonant voices and discontent than commonly associated with the early 20th century. Yet these realities are clearly elucidated throughout the book. This dichotomy between perception and reality in turn reminds me of a particularly resonant theme in the speeches and writing of Abraham Lincoln, that being his frequent assertion that a faded or false view of the past can harm the future. Exemplary of this, in his address at Cooper Union (1860), Lincoln complains of "invocations to Washington, imploring men to unsay what Washington said, and undo what Washington did”. Commenting on this passage, political scientist Diana Scab rightly observed, “Being misty-eyed or bleary-eyed about the past leaves us vulnerable to sophistry. Our acquaintance with the past must be fully mindful.”

The Day Wall Street Exploded is the sort of book that helps us to maintain that fully mindful relationship, disabuses us of our frequently ahistorical relationship with the past, and serves as an antidote to the historical amnesia that is lamentably commonplace.
I also believe that public libraries, such as the Otis Library, are an essential part of the anti amnesia therapy. On our shelves, in proximity to The Day Wall Street Exploded you will find books exploring the trial and execution of anarchists Bartolomeo Vanzetti and Nicola Sacco, dissidents who also appear in Professor Gage’s book. Also nearby is Howard Blum’s history of the 1910 bombing of the Los Angeles Times Building during a violent struggle between radical union and anti-union factions in that city. That attack left 20 dead and about the same number injured. A few shelves away, Christopher Finn’s From the Palmer Raids to the Patriot Act: A History of the Fight for Free Speech in America provides valuable context for the zeitgeist in which the Wall Street Explosion took place, including the 1919 anti-radical campaign instigated by Attorney General A. Mitchell Palmer, and more commonly and eponymously known as the Palmer Raids. (Lest we think Connecticut was immune from the egregious violations of the First Amendment that accompanied these raids, Finan notes the detention for almost 5 months of 100 men in Hartford without charges and without access to legal counsel.)
What the library offers then, is information, but more importantly, the opportunity to weigh that information, establish a context, and cultivate the critical thinking skills that inoculate us against sophistry. Especially in these hard times, when personal finances are in a parlous state and our patrons may not have other access to books, magazines and the Internet, the Otis Library is an essential resource, not a luxury, and undeniably an asset to the community it serves.

Friday, June 12, 2009

Changes at Otis

To Our Friends and Patrons:

As you know, the city of Norwich faces a very difficult 2009-2010 budget year. Every city department confronts daunting cuts in funding, and the library is not exempt from this reality. In our case, this amounts to 12% of our 2008-2009 allocation, a total reduction of $134,580. In order to adjust to this reduction we need to reduce expenses in several areas.

Therefore, beginning with the new fiscal year starting on July 1, 2009 the Otis Library must reduce its hours of operation. We have reviewed levels of usage, tracked attendance at different events, and attempted to minimize the inconvenience to the public.

As of July 1, 2009, our hours will be as follows:

• Mondays and Wednesdays, 10 a.m. to 8 p.m.
• Tuesdays, Thursdays, and Fridays, 10 a.m. to 5 p.m.
• Saturdays, 10 a.m. to 3 p.m. (except July and August when we are closed on Saturdays)
• For Fiscal Year 2009-2010 (July 1, 2009 to June 30 2010) the library will suspend Sunday hours;
• During the weeks of August 17 and 24, the library will be closed.

We know that recessions are cyclical, and conditions will improve. We also must approach the current challenges with maturity, fiscal prudence and perseverance.Our hope is that if the economic indicators improve and with them the fortunes of the city, the library will be able to restore hours and recoup the funding that is now unavailable.

Thank you for your patronage, support and understanding during these difficult times.

Yours Sincerely,

Robert D. Farwell, Director
The Otis Library

Monday, May 25, 2009

On Memorial Day

Today, I have listened to, or read perhaps a half dozen pieces musing on Memorial Day, ranging from those recounting its originsn to others questioning whether the majority of Americans recognize its significance or merely associate it with a long weekend and the unofficial beginning of summer. For me, it evokes two very different events. First, I recall my elder son's combat experience, his wounding and successful recovery. I spend considerable time thinking about the circumstances that put him in harm's way, and would recommend Joker one : a Marine platoon's story of courage, sacrifice, and brotherhood by Donovan Campbell, and Andrew Bacevich's The limits of power : the end of American Exceptionalism as two excellent and thoughtful perspectives on America's current conflicts.

The second person in my thoughts, although I never knew him, is my great grandfather, Albert Benjamin Hayward. He had a much different war time experience, in his case during the American Civil War. Serving in the Union infantry and later artillery, he experienced no major set piece battles, but rather participated in a small, largely forgotten but none the less destructive and harrowing incursion in North Carolina, and later in trench warfare in Virginia. Reading his petitions for an increased pension and descriptions of his desultory experiences after service, his life was bleak, and, though never wounded in combat, he suffered both physical and psychological damage. I am not surprised that my grandmother never spoke of him or alluded to his service. For those who wish to understand men like Albert Benjamin Hayward, those who were scarred and traumatized but whose wounds were either unrecognized or misunderstood, I recommend Drew Gilpin Faust's This Republic of Suffering.

There are of course innumerable other sources, perspectives and experiences to be consulted, but these represent good places to start. My principal hope is that these suggestions will give readers reasons to reflect on Memorial Day, its continued relevance, and the types of sacrifices made in service to this country. These are, in my opinion, estimable goals.

Monday, May 11, 2009

Changing times, changing roles

A recent article reiterates the message that a public library is more than a collection of information sources. Dauntingly titled Estimating Library Efficiency Using Stochastic Frontiers it is principally a study of public sector cost efficiencies using public libraries as the test subjects. Summarizing his research, author Jeffrey Hemmeter draws a resonant distinction between the services provided by small town libraries and those, such as the Otis Library serving larger, urban audiences: “Libraries in different settings perform different functions…a library in a small town may focus on books and magazines, while a library in a large city may focus on its role as a community resource for culture and the arts with a lecture series or other events.” There is an equally noteworthy impact on cost efficiencies, attributable to the multifaceted functions a larger institution serving a heterogeneous population must perform: “it is possible that the larger the population, the more services libraries need to perform, decreasing the efficiency measured by the variables in the model.”

Despite the awkwardness of the language-and the arcane mathematics involved-the points made are salient to this library’s role in the community. This library is not an island, and while we can offer a respite from the frenetic pace of life outside our walls, we are not immune to the affects of social problems, economic hardships and pressures generated externally which may affect efficiencies. If we see a change in populations served, as we do now with a growing number of unemployed and possibly homeless youths, age 16-24, we have to act on that knowledge. If constituents need a location in which to perform community service, court ordered or otherwise, we will accommodate that need. If we need to adapt fines on materials to help patrons in straitened financial times, or work with new Americans who need library cards we will explore the options. If more family groups now spend longer periods of time at our programs, request more programs, or simply use the library for extended periods, we have to address the issue or opportunity. By Hemmeter’s yardstick, efficiency is also affected by the energy expended in accommodating the growth in Internet use-61% for adults, April of 2009 vs. April 2008-and incoming interlibrary loans, which increased 62% between April 2008 and April 2009. Finally, the library must help fashion solutions to problems seemingly unrelated to its operation. For example, during the winter, many folks waiting for the Buckingham Shelter to open patronize the library between 5-7 p.m. Come next fiscal year, as a result of financial constraints, that option will disappear on 2 week day nights. While it is not, strictly speaking our responsibility to design a solution, we have an obligation as a center of community activity to help craft a response in collaboration with the Department of Social Services, and St. Vincent De Paul Place. This is part of our role as a community center.

In summary, the roles and responsibilities of a public library evolve to meet the needs of the community it serves. In the case of the Otis Library, that now includes services quite unlike those associated with libraries in less dissonant times. It also means in the foreseeable future addressing demands and responsibilities with fewer resources, fewer staff, and fewer dollars and materials to draw on. That too is reflective of the times we live in.

Tuesday, April 14, 2009

It is in the figures!

Hard times influence the library, and the results are in the statistics. 2009-2010 reflects further substantial growth, better even than that experienced in 2007-2008, which was a very good year. Total circulation, numbers of new patrons requesting library cards, and Internet use all show increases when compared to March of 2008. For example, adult computer use grew by 85%, while inter library loans to other libraries grew by 54%. The most recent report from the Connecticut State Library enumerated inters library loans from Otis Library to 73 libraries statewide between March 1 2008 and February 28 2009. To these 73 institutions we loaned 19,208 items versus 15,536 for the comparable period in 2007-2008. These are impressive figures, and validate the centrality of the library to our community.

The paradox here is that while we are needed even more when fiscal distress leads to straitened personal circumstances, we, like other departments in Norwich, will have fewer resources to work with. The forthcoming fiscal year, 2009-2010, and likely the one following that will feature diminished funding for many types of municipal functions. The figures are there in the City Manager's proposed budget, which can be viewed on the Norwich city home page. These are the results of an agonizing process, reflective of the severity of the problem. Taking a longer view, conditions will improve, and we will approach the future determined to provide exemplary service to the citizens of Norwich. That is what our constituents deserve regardless of circumstances.

Thursday, March 26, 2009

Hard Times

Today's Norwich Bulletin and New London Day feature articles on the proposed closing of the YMCA in Norwich. Whether is is directly related to the current flaccid economy is unclear-at least to me-but it is a tragedy. There have been innumerable stories on individual fiscal pain and suffering. We are all aware of the financial condition of the city, that austerity is the current mantra, and that the results of the forthcoming city budget are likely to be more portentous than many citizens currently realize. The closing of the YMCA has far reaching, decidedly negative ramifications for every strata of society in Norwich. Despite some obvious differences, it, like the library is a community center with programs and resources essential to community health and well being. I sincerely hope that we-individuals, government, foundations-can identify and cultivate the resources necessary to resuscitate and stabilize this community keystone.

Monday, March 2, 2009

More updates

It is snowing heavily, periodic wind gusts are filling in several of the areas I recently cleared. Hardly a day for outdoor activities, but a good time to catch up on my blog entries. As described last month, we have embarked on a new program designed to help some of our patrons reenter the work force. The first week has just ended, and from my perspective it is going very well. Both gentlemen assigned to the library are excellent workers. They are willing to undertake almost any task requested of them, and complete it in a timely and thorough fashion. I am hoping that a successful first installment will help ensure steady funding for this collaboration between the library, the city Department of Human Services, The YMCA and St. Vincent De Paul Place. While the results to date are gratifying, my particular frustration is the knowledge that there are other potential candidates who cannot be placed because of the paucity of funds. Perhaps we can rectify that situation.





We have two students from Norwich Free Academy preparing to start community service projects at the library. This is a wonderful opportunity to introduce young adults to the library, and also allows us to implement some further audience research. In particular, we could use more information on the methods of transportation employed by our patrons. Based on the results of our last two survey, there are noteworthy differences between those who drive and those who use public transportation or walk. Initially I would like to illuminate the percentages using various forms of transportation, and adduce more about the different uses made of the library. Some of these differences were revealed by the responses to the earlier surveys, but there is more to be learned. What we learn is also valuable for designing programs and events scheduling.



I also hope that readers of this blog are following the changes made to the library's web page. We have added photographs from recent events, including a packed forum on health care sponsored by Congressman Joe Courtney and a highly successful reading by author Wally Lamb. Please consult our home page for forthcoming programs and vignettes from recent events.